Are We a Good Fit?

Our Vaccine Policy follows the schedule outlined by the Centers for Disease Control and Prevention and the American Academy of Pediatrics.

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

We at LPG support your infant feeding decision. We also know that 83% of mothers in the USA start out breastfeeding. Thus, we know that you realize the benefits of breastfeeding for both you and your baby. And that’s why we want to help.

Dr. Anderson is our breastfeeding medicine specialist who can provide hands-on assistance to help you meet your goals. Click here to view educational articles and videos. 

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we urge you to contact our office FIRST before seeking specialty care or heading to another provider for urgent care. We want to be involved in either providing care in our office where appropriate or referring you to the most appropriate specialist and helping coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your child’s medical record.

Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, utilize our online checkin system (Phreesia), and effectively use automated reminders for appointments and for routine care/immunizations that are due.

Phreesia will send a text reminder 3 days prior to your appointment. Phreesia is a required step in our check in process at each appointment. It requires you to update important demographic and insurance information as well as your child's forms and office policies.  The Phreesia link will be sent to the phone number and/or email address that is on file. 

We have a physician on call 24/7/365. When our office is closed overnight and you have an urgent issue that cannot wait until morning, you can call Triage4Pediatrics toll free at 833-949-4379 to speak with a pediatric nurse and if needed, they can reach the doctor on call. 

We encourage you to check the "Is Your Child Sick?®" section of our website for helpful information before using this service. Read more about After Hours care.

Make sure we participate with your insurance plan. 

It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.

Our billing staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it is best check with your specific insurance company.

Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

Please read our Financial Policy for more information regarding insurance.

We make every effort to meet the needs of our patients, offering both routine well visits and sick visit appointments.

Please familiarize yourself with our office hours to see if they work for your family.

Insurance copays are expected to be paid at the time of service. If you are unable to comply, you must speak with the billing department prior to the visit to set up a payment plan.

For sick visits call the office to speak with one of our schedulers to schedule an appointment. We can usually offer same day or next day appointments. This includes our weekend same day sick appointments. If you are unsure if your child needs an appointment, please refer to  the "Is Your Child Sick?" section of our website for helpful information. 

For well visits, medication checks and routine health checks we encourage you to schedule 3 months in advance. For any follow up appointments, we encourage you to schedule your next appointment at the time of your visit. 

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.

We ask that you arrive 10 minutes before your scheduled appointment time.  We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

No Show/Late Cancellation of Appointments: 

At Lincoln Pediatric Group, we strive to provide comprehensive, compassionate, and timely care to every patient. No-shows and late-cancellations delay the delivery of healthcare to other patients, some who are quite ill. To reduce the number of late appointment cancelations and missed (or “no-show”) appointments, we have established the following policy.